Poly, Jabra, EPOS, and JPL all offer a QD Headsets along with Training-Y cables and QD to USB Adapters. Currently there are four options organizations can select: Option 1 – Two QD Headsets + Training-Y + QD to USB Adapter This blog is revisiting the topic of training two people via one computer for voice calls, especially as organizations explore return to office plans. In video below we show you using a USB splitter we purchased online and a Poly Blackwire 8225 and Jabra BIZ 2400 II USB Headset. The same is true when using a collaboration app like Microsoft Teams, Zoom, 8×8, etc.
The challenge being the limitations of the computer only allowing you to select one Output and Input audio path. We have written a couple blogs previously ( Is there a Training-Y for USB Headsets? and Training-Y for USB Headsets in Softphone environment?) as well as put out a video titled How To Connect Two USB Headsets to a PC for Training!. Using a cloud telephone system and a headset, a computer becomes a fully-fledged telephone, with many useful additional functions. Can you connect two USB headsets to a single computer so both headsets receive/transmit audio simultaneously for training? The answer is, “No”.
One of the most frequently asked questions comes in many forms but ultimately, the end objective is the same.